Behind the Scenes at the Post Office

I was fortunate to be able to take a tour of our local Post Office in Downtown Peoria, AZ. It was a really neat experience and I wanted to share my findings in our quest to highlight the local community and some of the processes that we all take for granted. 

During my visit, I was able to see carriers loading their trucks, packages being sorted & scanned, learn what the back end of the P.O. Box system looks like and see where all the undeliverable mail winds up. 

Here are some interesting tidbits I took away from my experience:

  • There is still a lot of manual labor involved… not nearly as much automation as I expected.
  • Carrier routes are designed to have the drivers make as few right turns as possible so they can avoid turning in front of on-coming traffic.
  • The mail trucks still have no air conditioning (just a fan), average about 20-25 years old and have over 100,000 miles on them.
  • Employees are cross-trained and work in various roles almost every day… the front counter workers also sort before their shift… clerks unload docks, etc. It’s a real group effort.
  • Carriers easily complete 10-12 hour shifts… especially during the holiday time, but that’s when “double-time” isn’t eligible due to the workload.
Scanning & Sorting Packages

It’s not a pretty process, but one that is vital to our civilization… people depend upon the postal service to send & receive just about anything you could imagine. We often take this ‘system’ for granted, not realizing how it gets done 24/7 and just about 365 now. It was evident that the postal workers truly cared about what they do and take pride in their profession. 


If you own or operate a local business and want to be featured in the Team Schlegel “Community Showcase”, please give Justin Schlegel a call @ 623-203-2264 to make that happen!

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We are located on the Northwest corner of 75th Avenue & Thunderbird Road in Peoria, which is anchored by Basha’s Grocery Store. We are on the end of the center towards 75th Avenue and just across from BBVA Compass Bank (suite 9). You’ll see our sign on the building. Come on in, we would love to see you.